Atul Gawande, a world-leading surgeon, writer and public health researcher is fascinated by the big questions: death and the art of dying. At the 2015 Auckland Readers & Writers Festival, the audience audibly gasped when Gawande said 70% of us would die with somebody else making the core decisions.
His ephiphany was not to assume death is a medical problem to solve, but to ask the simple question:
"WHAT'S REALLY IMPORTANT TO YOU IN THE REMAINDER OF YOUR LIFE?"
A great reminder that in dealing with complex problems where you are the expert, it is important to keep the client/patient/human being at the centre and let them say what matters to them.